Accept mission is an Innovation management platform designed to provide organisations, innovation managers and innovators with powerful tools to collect, select and execute the best ideas and report on the created business value. With Accept Mission you create business value for your organisation by managing the innovation portfolio and can create reports to share with management. Accept Mission is a product designed and owned by Creatieve Koppen - Innovation Consultancy (www.creatievekoppen.nl).
QUICK START contents:
In this manual you can find tips & tricks and links to help you set up your brainstorm campaigns and missions more easily. On our support pages (knowledge base) you can find all the answers, such as “how to create an ideation brainstorm campaign?”, “how to invite new users to a mission?” or “how to set innovation goals?”. Also this guide contains links to relevant short video tutorials with explanation on “how to” use Accept Mission and generate maximum value for your organisation.
Introduction: What is Accept Mission (Corporate video)
Collect, Select & Execute: Idea box, Campaigns (ideation), boards, selection, Projects
How to Chat with AM support desk
Contact details AM support
1. Introduction: What is Accept Mission (+ corporate video)
Accept Mission is a powerful Innovation & idea management software tool designed to generate value for organisations, innovation teams and innovation managers who need tools to structure their idea management process and maximise their innovation process (value creation).
The platform has two environments:
Admin view: An administrator view for managers (admins) to create missions, invite users and report on mission progress and created innovation value
Users view: A public view for users (agents) to join and participate in missions
Note: only users who have admin rights (manager or company captain) can switch between manager and user.
In this corporate video we show our Product “Accept Mission” and what it can do for your business. Share this video with your management, investors, partners or users.
2. Collect, Select & Execute the best ideas
Idea Box (collect):
Create "private" or "open" idea boxes to collect lots of ideas from different sources (internal, external) over a long period of time. Use idea boxes for any topic such as new products, new services, improve strategy, solve challenges or think about solutions. Let users upvote ideas by liking and commenting on ideas. As Admin user you can analyse ideas and add scores (impact, investment, strategic fit) to the collected ideas and manage the status (progress) of ideas in the kanban overview.
Create brainstorm campaigns (former ideation) to collect many ideas and fill your idea pipeline in a short period of time. Automate your email notifications and brainstorm rounds with timers. Do peer review after each brainstorm round or Expert reviews when mission is complete. Create leaderboards with best ideas & best agents. Ideal for big idea challenges with medium to large groups. Once the campaign is finished you can review & score ideas and copy ideas to an idea box of choice for further processing by adding more relevant information (impact, investment, strategic fit).
Create a board to quickly share & collaborate on ideas in real time. It is an easy to use collaboration tool (no setup) which comes in very useful to brainstorm during video meetings or with small groups. Once the white board session is finished you can copy ideas to an idea box of choice for further processing and adding more relevant relevant information (impact, investment, strategic fit).
Ideas (idea management)
Use "Idea boxes", "brainstorm campaigns" and "boards" to fill your idea pipeline. With IDEAS you can analyse, review, filter and compare all collected ideas and make idea shortlists based on "best strategic fit", "highest impact" / "rating" or "most received likes".
Use selection to validate a subset of ideas with a stakeholder group (partners, clients, jury) based on custom criteria's and create an validated short list of the best ideas for your innovation roadmap to execute / develop / implement.
Three types of "reviewing & scoring" ideas for the decision making process
Stakeholder review (Select): Final gate in decision making process is done by a stakeholder group (management, clients or partners) to validate a set of very good ideas and to prioritise & select best voted ideas as your next innovation project.
Create a project portfolio to manage your innovation projects and report real business value.
By using any of the above innovation tools (ideabox, campaigns, boards, selection etc) users will receive mission related mails and updates (email notifications) which are send out before, during and after a mission (challenge, campaign or session). Basically these mails contain actions for the invited/participating user: either "join a new mission", reminder that a "mission is active" or "new round has started" and at the end of a mission that the "user needs to review" some ideas. Managers can send personalised messages when inviting users to join a mission.
Stimulate idea collaboration - Tag users in comments with @username
To stimulate collaboration on ideas users have the ability to add comments to idea cards and tag other users by writing "@username" in the comment section. The tagged person will receive a notification via email with a link to view the idea card. This is very useful if you think someone should read (or provide feedback to) a particular idea.
3. FAQ: Find answers with Support Articles:
At https://intercom.help/acceptmission/en you can find all the answers related to using Accept Mission. The support pages provide relevant & in-depth information about Accept Mission tools, “user roles”, settings and more. Type in your question or keyword and it will provide a short list of relevant support articles
FAQ (short link to article)
4. “Accept Mission Tutorials”:
Throughout our platform your can find video icons like you can see below. If you click on this icon a video tutorial will start with a step by step "how to" set up a new mission.
We also have a tutorial channel where you can many short video’s on “how to” use our Accept Mission tools: Idea Box, Brainstorm Campaigns, Boards, Selection & Projects
Tip: bookmark our tutorial page https://vimeo.com/channels/acceptmissiontutorials
Dashboard tutorial (report)
Idea box (inbox) tutorial
Brainstorm campaigns (ideation) tutorial
5. Chat with Customer Support
All users can ask for direct support via our chat tool in the application. You can find the RED chat box icon in the right bottom corner. By using the chat box, you can ask a question to our support team, find a relevant support article or report an issue or bug. When you are activating the chat, our support desk will get a notification and will respond within 30 minutes to your support request.